Qld Services

This page lists Queensland-wide domestic violence services.

DV Connect

Women’s Line: 1800 811 811 (Freecall 24 hours, call not recorded on your phone account)
A state-wide telphone service for women and their children experiencing domestic and/or family violence. This service is staffed by a team of dedicated professional counsellors who provide crisis intervention, support, information, advocacy, telephone counselling, referrals and importantly, the statewide coordination of emergency refuge and shelter placements across Queensland.

Men’s Line: 1800 600 636 (Freecall 9am – midnight 7 days)
A state-wide telephone service staffed by male counsellors and offering confidential counselling and information, and acts as a strategic point of referral for Queensland men around issues of domestic and family violence, relationship problems and other significant issues for men.  Dvconnect mensline is able to direct callers to services in their local areas for ongoing support and also provides a Men’s Court Support Service for men who need to attend court as the Aggrieved or Respondent for a Domestic Violence Protection Order.

Web: www.dvconnect.org

Relationships Australia

appointments: 1300 364 277

Website: www.raq.org.au

Queensland Police Service

Emergency: 000
Non-urgent: 131 444
Website: www.police.qld.gov.au

Legal Aid Queensland

Legal Aid Queensland provides legal information, advice and representation to disadvantaged Queenslanders.  You can access free legal information about family and domestic violence by:

  • searching the legal information and publications areas of our website
  • calling us on 1300 65 11 88 for the cost of a local call
  • talking face-to-face with one of our client information offices at one of our 14 offices in Queensland.

Offices located throughout Queensland in Brisbane, Bundaberg, Caboolture, Cairns, Inala, Ipswich, Mackay, Maroochydore, Mount Isa, Rockhampton, Southport, Toowoomba, Townsville and Woodridge. 

Contact Details

Phone: 1300 65 11 88
Web: www.legalaid.qld.gov.au 
Address: Head office: 44 Herschel Street, Brisbane QLD 4000

UCC Elder Abuse Helpline

The UnitingCare Community Elder Abuse Helpline is a Queensland wide service providing information, advice and referral for people experiencing or witnessing the abuse of an older person (60+ or 55+ for Aboriginal seniors). Statewide training for service providers and awareness sessions for community groups can also be arranged. Free Service.

Contact Details:

Phone: 1300 651 192 (Interstate 07 3867 2525)
Fax: 07 3867 2590
Email[email protected]
Web: www.eapu.com.au
Address: Elder Abuse Prevention Unit,PO Box 2376, Chermside Central Qld 4032

Immigrant Women’s Support Service (IWSS)

The Immigrant Women’s Support Service (IWSS) is a community based organisation providing a domestic violence and sexual assault service response to women and children of non-English speaking backgrounds.  IWSS is a crisis and support service which provides culturally appropriate support, information, short-term counselling and facilitated referrals.  IWSS engages qualified interpreters to assist with communication as required.


Phone: 07 3846 3490
Fax: 07 3844 8467
Web: www.iwss.org.au
Email[email protected]
Service Hours: Monday to Friday 9am – 4pm
Address: PO Box 5490, West End, Qld, 4101

Sign Language Communications

Sign Language Interpreting Service (Auslan interpreting).

Contact Details

Phone: 07 3892 8500
Email:  [email protected]
Web: http://bookings.deafservicesqld.org.au/  
Address: 915 Ipwich Road Moorooka 4105

Australia’s CEO Challenge

We promote the prevention and alleviation of domestic, family and workplace violence and its impacts.  Australia’s CEO Challenge harnesses the power of corporate Australia to work together for a world free from domestic and family violence by creating partnerships between businesses and refuges to better support women and children fleeing violent homes, and educating CEO’s and their people to recognise and respond to domestic, family and workplace violence.

Contact Details

Tel: 07 49407834
Email:  [email protected]
Web: www.ceochallengeaustralia.org 
Address: PO BOX 7844, Waterfront Place, 1 Eagle Street, Brisbane, QLD 4001

Victims Assist Queensland

Victim Assist Queensland’s LinkUp telephone and web service links victims of crime and their families to existing support services available in Queensland to help their recovery. Support services provided by a number of government and non-government providers include counselling, court support, emergency accommodation and a wide variety of other types of support for victims of crime. You can use this website to search for support services available around Queensland. You can also speak in confidence to a Victims LinkUp Information Officer by calling 1300 546587 between 8.30am and 5.00pm Monday to Friday.

Contact Details

Phone: 1300 546 587
Email[email protected]
Web: www.justice.qld.gov.au 
Address: GPO Box 149, Brisbane, 4001

Queensland Association of Independent Legal Services (QAILS)

QAILS is the state based peak body representing funded and unfunded Community Legal Centres (CLCs) operating throughout Queensland.

Contact details

Web: www.qails.org.au

Queensland Centre for Domestic and Family Violence Research

The centre’s primary purpose is to create and disseminate knowledge to influence and enhance policy, programs & practice in the field of domestic and family violence across Queensland. We do this through research, professional development, education and community engagement activities pertaining to domestic and family violence.

Contact details

Phone: 07 4940 3320
Email[email protected]
Web: www.noviolence.com.au
Address: CQU Mackay City Campus, Sydney Street, Mackay 4740

Victims of Crime Compensation & Counselling Services

Provide compensation and counselling services to Victims of Crime in Victoria, South Australia & Queensland.


Phone: (03) 9415 9492
Fax: (03) 9415 9256
Email[email protected]
Web: www.victimsofcrime.com.au  
Address: 163 Victoria Parade, Fitzroy, 3065

Family Law Network Australia

Family Law Network Australia is a free information resource and referral service for family law matters including separation, divorce, parenting arrangements, property settlement and child support.

Contact Details

Phone: 1300 664 968
Web: www.familylawmattersaustralia.com.au 
Email: [email protected]
Address: PO Box 10 Claremont WA 6910

Aboriginal & Torres Strait Islander Women’s Legal & Advocacy Service

Aboriginal & Torres Strait Islander Women’s Legal And Advocacy Service (ATSIWLAS) provides legal and other assistance by way of information, referrals and legal advice in relation to many issues affecting Aboriginal and Torres Strait Islander women, in all areas of Law.

Contact Details

Phone (Freecall): 1800 442 450
Phone: (07) 3720 9089
Fax: (07) 3720 8892
Web: www.atsiwlas.com.au
Email: [email protected] 
Address: Unit 26 Milton Village, 43 Lang Parade, Milton Qld 4064
Postal: PO Box 5631, West End Qld 4101
Office Hours: Monday to Friday 9:00am to 5:00pm
Telephone Advice, Walk In and Pre-Booked Appt Hours: Monday to Thursday 9:00am to 5:00pm

Women’s Legal Service

Advice Line: 07 3392 0670 or
1800 677 278 (outside Brisbane)
Website: www.wlsq.org.au

Translating and Interpreting Service

Translating and Interpreting Service:
131 450
Website: www.immi.gov.au

Lifeline Community Care Queensland

Counselling Service: 13 11 14
Website: www.lccq.org.au

Children by Choice

Children by Choice offers pro-choice, all-options pregnancy counselling, information and referrals Queensland-wide, for women experiencing unplanned pregnancy.  We are committed to supporting women to make the decisions best for them, and have been doing so for 40 years.

Contact Details

Phone: 1800 177 725
Web: www.childrenbychoice.org.au 
Email: [email protected] 
Address: PO Box 2005, Windsor, Queensland 4030