Qld Services

This page lists Queensland-wide domestic violence services.

Capricorn Coast PCYC


Service name: 0466414130
Email address:
Service address:
170 Matthew Flinders Drive, Cooee Bay, Qld 4701
Contact name: Christine Stevens
Service description:
RUBY is a free physical fitness program run at the PCYC Capricorn Coast for women who have experienced, are currently experiencing, or are at risk of experiencing Domestic and Family Violence. The weekly sessions are run by a qualified female fitness instructor, with a female member of the Queensland Police Service also attending each session.
Child Minding service available upon request.

Centacare Regional Domestic and Family Violence Service Fraser Coast

Service name: Centacare Regional Domestic and Family Violence Service Fraser Coast
07 4196 9777
Email address:
Service address:
152/2 Boat Harbour Drive Hervey Bay Queensland 4655
Contact name:
Di Macrae
Service description:
Centacare Regional Domestic and Family Violence Service Fraser Coast
Services include:
Risk assessment
Safety planning
Safety upgrades
DVO assistance
Information, support, referral
DFV Court support
Police assisted referrals
Psych educational groups
Community education and awareness
Women’s Advocate role

We Cover the Fraser Coast which includes Hervey Bay

Brilliance Counselling & Consultancy

We offer counselling under Better Access to Mental Health Care. We are able to bulk bill clients who are on low incomes, or have controlled access to income.

We have 4 counsellors who are all trained in counselling victims of domestic violence and some are trained to work with perpetrators of violence.

We are 2 AMHSWs, a Psychologist and an OT with a Masters of Counselling.

We operate extended hours 6 days a week by appointment.

Clients needing to access Medicare Rebates will need a MHCP and referral from their GP, Paediatrician or Psychiatrist.

Private clients are able to be self referred.

Skype appointments are not funded by Medicare but we do offer self funded appointments by Skype.

We also offer DVA Services.

Please call for an appointment. We are not usually able to offer walk in appointments.

Telephone:   0424855581
Web address:   www.brilliancecounselling.com.au
Email address: brilliancecounselling@gmail.com
Service address:   1/457 Oxley Avenue Redcliffe QLD 4020
Contact name: Jani Forest-Wyatt or Don Wyatt

Healing Words Therapy

Workshops for victims of trauma, displacement, mental health issues, domestic violence, child sexual abuse and workshops for workers in the human services industry.

Healing Words Therapy workshops are Creative Writing for Healing programs facilitated for the purpose of bringing about a cathartic release, healing and sometimes closure for the participants. It can be done in any language as the writing is never read out loud unless someone wishes to share.

The workshop can be provided in a group setting of up to 20 people per session or on a one-on-one setting.

For further information, please visit www.healingwordstherapy.com

Telephone:   0451977786
Web address:   www.healingwordstherapy.com
Email address: info@healingwordstherapy.com
Service address:   3/72 Eton Street , Nundah Qld 4012 (for post only)
Contact name: Princess Lakshman


Working Women Queensland

Working Women Qld provides free confidential information and advice to women on all workplace issues. Women experiencing domestic violence are a particular focus for our service and for twenty years we have assisted women to uphold their entitlements and maintain their employment, which can be challenging in circumstances of family and domestic violence. We understand that workplaces can play a crucial role for women gaining and maintaining economic independence and that informed and responsive workplaces are essential in supporting women experiencing domestic violence. We also provide community education and can tailor workshops and seminars for workplaces wishing to develop best practices in identifying and responding to family and domestic violence.
We can provide training for employers about best practice responses to FDV if requested.
Telephone:   1800621458
Fax number:   0732111449
Web address:   www.wwq.org.au
Email address: director@wwq.org.au
Service address:   PO BOX 10554 Adelaide St
Brisbane 4000 Q
Contact name: Kerriann Dear


Common People – Queensland Domestic & Family Violence Specialists

Legal Representation, Counselling (Therapeutic & Reportable), Training Packages for Groups, Mediation and Relationship Rescue where domestic and family violence is an identified risk, and ability to answer questions confidentially via our website.

Telephone:   0409146777
Web address:   www.commonpeople.com.au
Email address:  admin@commonpeople.com.au
Service address:   PO Box 117, Bald Hills, Queensland 4036
Contact name: Julie Gilfoyle

Expedition Security Group

Bug sweeping, anti-tracking sweeping of homes, vehicles, workplaces etc.
Safety Audits of workplaces, homes for existing CCTV, Alarms, Access Control systems.
Advisory services for best electronic security systems and procedures for use.
We offer a number of electronic security devices for direct sale to clients, or DV services.
Telephone:   1300055990
Web address:   www.expeditionsecurity.com.au
Email address:  libbyc@expeditionsecurity.com.au
Service address:   8/747 Fairfield Road, Yeerongpilly Q 4105
PO Box 1114 Milton Q 4068
Contact name: Libby Chadkirk

Victims Legal Service Queensland

“We are a law firm specialising in assisting victims of crime to apply for financial assistance to help with recovery from an act of violence. Eligible victims may receive assistance with medical and counselling expenses, travel to attend relevant appointments, the cost of damaged clothing and loss of earnings, along with a recognition payment to acknowledge the harm a victim has suffered. There is also a component for a victim’s legal expenses which covers our fees for acting on our clients’ behalf so there are no out of pocket costs for our clients to apply.”


Telephone: 0407330002
Web address: www.vlsq.com.au
Email address: info@vlsq.com.au
Service Address: 28 Hogan Street, Westcourt, Queensland, 4870
Contact name: Mark Boreham – Legal Director / Manager

DV Connect



Women’s Line:
1800 811 811 (Freecall 24 hours, call not recorded on your phone account)
A state-wide telphone service for women and their children experiencing domestic and/or family violence. This service is staffed by a team of dedicated professional counsellors who provide crisis intervention, support, information, advocacy, telephone counselling, referrals and importantly, the statewide coordination of emergency refuge and shelter placements across Queensland.

Men’s Line: 1800 600 636 (Freecall 9am – midnight 7 days)
A state-wide telephone service staffed by male counsellors and offering confidential counselling and information, and acts as a strategic point of referral for Queensland men around issues of domestic and family violence, relationship problems and other significant issues for men.  Dvconnect mensline is able to direct callers to services in their local areas for ongoing support and also provides a Men’s Court Support Service for men who need to attend court as the Aggrieved or Respondent for a Domestic Violence Protection Order. 


Relationships Australia

Information and appointments: 1300 364 277
Website: www.raq.org.au

Queensland Police Service

Emergency: 000
Non-urgent: 131 444
Website: www.police.qld.gov.au

Legal Aid Queensland

Legal Aid Queensland provides legal information, advice and representation to disadvantaged Queenslanders.  You can access free legal information about family and domestic violence by:

  • searching the legal information and publications areas of our website
  • calling us on 1300 65 11 88 for the cost of a local call
  • talking face-to-face with one of our client information offices at one of our 14 offices in Queensland.

Offices located throughout Queensland in Brisbane, Bundaberg, Caboolture, Cairns, Inala, Ipswich, Mackay, Maroochydore, Mount Isa, Rockhampton, Southport, Toowoomba, Townsville and Woodridge. 

Contact Details

Phone: 1300 65 11 88
Web: www.legalaid.qld.gov.au 
Address: Head office: 44 Herschel Street, Brisbane QLD 4000

UCC Elder Abuse Helpline

 Elders Abuse new logo

The UnitingCare Community Elder Abuse Helpline is a Queensland wide service providing information, advice and referral for people experiencing or witnessing the abuse of an older person (60+ or 55+ for Aboriginal seniors). Statewide training for service providers and awareness sessions for community groups can also be arranged. Free Service.

Contact Details:

Phone: 1300 651 192 (Interstate 07 3867 2525)
Fax: 07 3867 2590
Email: eapu@uccommunity.org.au
Web: www.eapu.com.au
Address: Elder Abuse Prevention Unit,PO Box 2376, Chermside Central Qld 4032

Immigrant Women’s Support Service (IWSS)

The Immigrant Women’s Support Service (IWSS) is a community based organisation providing a domestic violence and sexual assault service response to women and children of non-English speaking backgrounds.  IWSS is a crisis and support service which provides culturally appropriate support, information, short-term counselling and facilitated referrals.  IWSS engages qualified interpreters to assist with communication as required.


Phone: 07 3846 3490
Fax: 07 3844 8467
Web: www.iwss.org.au
Email: mail@iwss.org.au
Service Hours: Monday to Friday 9am – 4pm
Address: PO Box 5490, West End, Qld, 4101

Sign Language Communications

Sign Language Interpreting Service (Auslan interpreting).

Contact Details

Phone: 07 3892 8500
Email:  Michele.hunwick@deafsq.org.au
Web: http://bookings.deafservicesqld.org.au/  
Address: 915 Ipwich Road Moorooka 4105

Australia’s CEO Challenge

We promote the prevention and alleviation of domestic, family and workplace violence and its impacts.  Australia’s CEO Challenge harnesses the power of corporate Australia to work together for a world free from domestic and family violence by creating partnerships between businesses and refuges to better support women and children fleeing violent homes, and educating CEO’s and their people to recognise and respond to domestic, family and workplace violence.

Contact Details

Tel: 07 49407834
Email:  director.ceochallenge@minterellison.com
Web: www.ceochallengeaustralia.org 
Address: PO BOX 7844, Waterfront Place, 1 Eagle Street, Brisbane, QLD 4001

Victims Assist Queensland


Victim Assist Queensland’s LinkUp telephone and web service links victims of crime and their families to existing support services available in Queensland to help their recovery. Support services provided by a number of government and non-government providers include counselling, court support, emergency accommodation and a wide variety of other types of support for victims of crime. You can use this website to search for support services available around Queensland. You can also speak in confidence to a Victims LinkUp Information Officer by calling 1300 546587 between 8.30am and 5.00pm Monday to Friday.

Contact Details

Phone: 1300 546 587
Email: victimslinkup@justice.qld.gov.au
Web: www.justice.qld.gov.au 
Address: GPO Box 149, Brisbane, 4001

Queensland Association of Independent Legal Services (QAILS)

QAILS is the state based peak body representing funded and unfunded Community Legal Centres (CLCs) operating throughout Queensland.

Contact details


Queensland Centre for Domestic and Family Violence Research

The centre’s primary purpose is to create and disseminate knowledge to influence and enhance policy, programs & practice in the field of domestic and family violence across Queensland. We do this through research, professional development, education and community engagement activities pertaining to domestic and family violence.

Contact details

Phone: 07 4940 3320
Email: enquiries@noviolence.com.au
Web: www.noviolence.com.au
Directory: http://noviolence.com.au/resources/information-services
Address: CQU Mackay City Campus, Sydney Street, Mackay 4740

Victims of Crime Compensation & Counselling Services

Provide compensation and counselling services to Victims of Crime in Victoria, South Australia & Queensland.


Phone: (03) 9415 9492
Fax: (03) 9415 9256
Email: support@victimsofcrime.com.au
Web: www.victimsofcrime.com.au  
Address: 163 Victoria Parade, Fitzroy, 3065

Family Law Network Australia

Family Law Network Australia is a free information resource and referral service for family law matters including separation, divorce, parenting arrangements, property settlement and child support. 

Contact Details

Phone: 1300 664 968
Web: www.familylawmattersaustralia.com.au 
Email: enquiries@familylawmattersaustralia.com.au
Address: PO Box 10 Claremont WA 6910

Aboriginal & Torres Strait Islander Women’s Legal & Advocacy Service

Aboriginal & Torres Strait Islander Women’s Legal And Advocacy Service (ATSIWLAS) provides legal and other assistance by way of information, referrals and legal advice in relation to many issues affecting Aboriginal and Torres Strait Islander women, in all areas of Law.

Contact Details

Phone (Freecall): 1800 442 450
Phone: (07) 3720 9089
Fax: (07) 3720 8892
Web: www.atsiwlas.com.au
Email: reception@atsiwlas.com.au 
Address: Unit 26 Milton Village, 43 Lang Parade, Milton Qld 4064
Postal: PO Box 5631, West End Qld 4101
Office Hours:
Monday to Friday 9:00am to 5:00pm
Telephone Advice, Walk In and Pre-Booked Appt Hours: Monday to Thursday 9:00am to 5:00pm

Women’s Legal Service

Advice Line: 07 3392 0670 or
1800 677 278 (outside Brisbane)
Website: www.wlsq.org.au

Translating and Interpreting Service

Translating and Interpreting Service:
131 450
Website: www.immi.gov.au

Lifeline Community Care Queensland

Counselling Service: 13 11 14
Website: www.lccq.org.au

Children by Choice

Children by Choice offers pro-choice, all-options pregnancy counselling, information and referrals Queensland-wide, for women experiencing unplanned pregnancy.  We are committed to supporting women to make the decisions best for them, and have been doing so for 40 years.

Contact Details

Phone: 1800 177 725
Web: www.childrenbychoice.org.au 
Email: advocacy@childrenbychoice.org.au 
Address: PO Box 2005, Windsor, Queensland 4030