The UnitingCare Community Elder Abuse Helpline is a Queensland wide service providing information, advice and referral for people experiencing or witnessing the abuse of an older person (60+ or 55+ for Aboriginal seniors). Statewide training for service providers and awareness sessions for community groups can also be arranged. Free Service.
This page lists Queensland-wide domestic violence services.
UCC Elder Abuse Helpline
Women’s Line: 1800 811 811 (Freecall 24 hours, call not recorded on your phone account)
A state-wide telphone service for women and their children experiencing domestic and/or family violence. This service is staffed by a team of dedicated professional counsellors who provide crisis intervention, support, information, advocacy, telephone counselling, referrals and importantly, the statewide coordination of emergency refuge and shelter placements across Queensland.
Men’s Line: 1800 600 636 (Freecall 9am – midnight 7 days)
A state-wide telephone service staffed by male counsellors and offering confidential counselling and information, and acts as a strategic point of referral for Queensland men around issues of domestic and family violence, relationship problems and other significant issues for men. Dvconnect mensline is able to direct callers to services in their local areas for ongoing support and also provides a Men’s Court Support Service for men who need to attend court as the Aggrieved or Respondent for a Domestic Violence Protection Order.
Information and appointments: 1300 364 277
Queensland Police Service
Non-urgent: 131 444
Legal Aid Queensland
Legal Aid Queensland provides legal information, advice and representation to disadvantaged Queenslanders. You can access free legal information about family and domestic violence by:
- searching the legal information and publications areas of our website
- calling us on 1300 65 11 88 for the cost of a local call
- talking face-to-face with one of our client information offices at one of our 14 offices in Queensland.
Offices located throughout Queensland in Brisbane, Bundaberg, Caboolture, Cairns, Inala, Ipswich, Mackay, Maroochydore, Mount Isa, Rockhampton, Southport, Toowoomba, Townsville and Woodridge.
Phone: 1300 65 11 88
Address: Head office: 44 Herschel Street, Brisbane QLD 4000
Immigrant Women’s Support Service (IWSS)
The Immigrant Women’s Support Service (IWSS) is a community based organisation which works with women and children of non-English speaking background who are or have been in violent domestic situations and/or have experienced rape and/or sexual assault. IWSS is a crisis and support service which provides culturally appropriate support, information, short-term counselling and referral. The service employs bilingual, bicultural workers qualified in the social work and behavioural sciences field.
Phone: 07 3846 3490
Fax: 07 3844 8467
Service Hours: Monday. Tuesday, Thursday & Friday 9am – 4pm. Closed Wednesdays.
Address: PO Box 5490, West End, Qld, 4101
Sign Language Communications
Australia’s CEO Challenge
We promote the prevention and alleviation of domestic, family and workplace violence and its impacts. Australia’s CEO Challenge harnesses the power of corporate Australia to work together for a world free from domestic and family violence by creating partnerships between businesses and refuges to better support women and children fleeing violent homes, and educating CEO’s and their people to recognise and respond to domestic, family and workplace violence.
Victims Assist Queensland
Victim Assist Queensland’s LinkUp telephone and web service links victims of crime and their families to existing support services available in Queensland to help their recovery. Support services provided by a number of government and non-government providers include counselling, court support, emergency accommodation and a wide variety of other types of support for victims of crime. You can use this website to search for support services available around Queensland. You can also speak in confidence to a Victims LinkUp Information Officer by calling 1300 546587 between 8.30am and 5.00pm Monday to Friday.
Queensland Association of Independent Legal Services (QAILS)
QAILS is the state based peak body representing funded and unfunded Community Legal Centres (CLCs) operating throughout Queensland.
Queensland Centre for Domestic and Family Violence Research
The centre’s primary purpose is to create and disseminate knowledge to influence and enhance policy, programs & practice in the field of domestic and family violence across Queensland. We do this through research, professional development, education and community engagement activities pertaining to domestic and family violence.
Phone: 07 49407834
Directory of services: http://www.noviolence.com.au/supportdvs.html
Address: Central Queensland University, Boundary Road, Mackay 4740
Family Law Network Australia
Family Law Network Australia is a free information resource and referral service for family law matters including separation, divorce, parenting arrangements, property settlement and child support.
Aboriginal & Torres Strait Islander Women’s Legal & Advocacy Service
Phone: 1800 442 450 or 07 3392 3177
Women’s Legal Service
Advice Line: 07 3392 0670 or
1800 677 278 (outside Brisbane)
Translating and Interpreting Service
Translating and Interpreting Service:
Lifeline Community Care Queensland
Counselling Service: 13 11 14